Refund policy

RETURNS & EXCHANGES

At Honey J, we hope you love every piece you purchase! We understand that sometimes an item may not work out, and we want to make your shopping experience as seamless as possible.

STORE CREDIT ONLY

We do not offer refunds to the original form of payment. Eligible items may be returned for store credit within 14 days of delivery.

To qualify for store credit:
- Items must be unworn, unwashed, and in their original condition.
- All original tags must remain attached.
- Returns must be initiated within 14 days of delivery.
- Customers are responsible for return shipping costs.

FINAL SALE ITEMS

All jewelry and sale or clearance items are final sale and cannot be returned or exchanged for a change of mind.

EXCHANGES

Due to our limited inventory, we cannot guarantee exchanges for different sizes or styles. We recommend returning your eligible item for store credit and placing a new order.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with your order number and photos of the issue. We will work to make it right.

HOW TO START A RETURN

To request a return, please contact our customer service team with your order number and the item you wish to return.

Once your return is received and inspected, approved store credit will be issued.